These Billing Terms & Conditions explain how payments are processed for purchases made through Vesane. By placing an order, you agree to the billing practices outlined below.
Accepted Payment Methods
We provide secure and convenient payment options for our customers. The following methods are accepted at checkout:
All transactions are processed in GBP £. Any currency conversions will be determined by your payment provider.
Payment Processing
Payment must be completed at the time your order is submitted. Orders will not be prepared or dispatched until the full payment amount has cleared. If a payment is declined or cannot be verified, the order will be cancelled automatically.
Pricing & Charges
Prices shown on Vesane are listed in GBP £. Prices may change without prior notice. Applicable taxes and duties will be calculated at checkout before payment is finalized.
Secure Transactions
We use secure payment gateways and SSL encryption to safeguard your personal and financial data. For your protection, we do not store full credit card numbers or payment credentials on our servers.
Refunds & Chargebacks
Refunds are issued according to our Refund & Return Policy. If you believe a transaction was made in error, please contact us before initiating a chargeback so we can assist in resolving the matter quickly. Any fraudulent or unauthorized chargebacks may be investigated and disputed.
Fraud & Verification
We reserve the right to cancel or hold any order that appears suspicious or potentially fraudulent. For high-value or unusual transactions, additional identity verification may be required.
Questions
If you need more information, please reach out to our customer service team and we’ll be happy to assist.
Contact Details
Store Name: Vesane
Address: 2 Crouch Hall Road, London N8 8HU, United Kingdom
Email: contact@vesane.com
Phone: +447455923115
Customer Support Hours
Monday – Friday, 9:00 AM to 5:00 PM (GMT)
Response time: We aim to reply within 1–2 business days.