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Orders & Shipping
We process orders as quickly as possible during business days (Monday to Saturday).
Orders placed during weekends or holidays will begin processing the next business day.
At the moment, we only ship to The United Kingdom.
Yes! Once your order is dispatched, you can check our tracking page for the status of your package.
Payments & Security
At Vesane, we offer secure and flexible payment options to ensure a smooth checkout experience.
We currently accept the following payment methods:
All transactions are processed securely and your payment information is encrypted. You will not be charged until your order has been confirmed and processed.
Absolutely. Our website uses SSL encryption and secure payment gateways to ensure all transactions are safe and protected.
Returns & Refunds
Yes, you can return your order within 30 days of receiving it, as long as the item is unused and in its original condition.
Simply contact our support team at contact@vesane.com with your order number and reason for return. We'll guide you through the process.
Once we receive and inspect the item, we will process your refund within 14 days. Refunds are issued to the original payment method.
Contact & Support
Store Name: Vesane
Company Name: R.F.J E-com
Company Number (KVK): 83786785
VAT Number: NL004312579B54
Registered Business Address: Zandstraat 2, 5825 HC Overloon, Netherlands
Contact Methods:
We are available during the following hours:
We strive to respond within 24 hours.