Last updated: [17-11-2025]
This Privacy Policy explains how Vesane (“we,” “our,” or “us”) collects, uses, and protects personal information when you visit or purchase from [Website URL] (the “Site”) or interact with us in any other way. By using our Services, you agree to the terms outlined below.
Updates to This Policy
We may make changes to this Privacy Policy occasionally to reflect adjustments to our business operations or to comply with legal requirements. When updates occur, we will post the revised version on the Site and update the effective date above.
Information We Collect
To operate our Store and provide services to you, we collect personal information in several ways:
Information You Provide Directly
• Contact details such as your name, address, email, and phone number
• Order information including billing and shipping details and purchase confirmation
• Account login details if you create an account with us
• Any messages or communications shared with our support team
Information Collected Automatically
When you browse the Site, certain information is automatically gathered through cookies and similar technologies, such as device type, browser, IP address, and activity on the Site (analytics and performance data).
Information From Third Parties
We may receive information from service providers, analytics tools, payment processors, and advertising or social platforms that help us run our business efficiently.
How We Use Personal Information
We may use the information we collect for the following purposes:
• To fulfill and manage orders, payments, and shipments
• To communicate with you regarding updates, orders, or account issues
• To provide customer assistance and improve our services
• For security, fraud prevention, and site protection
• For marketing or promotional purposes where legally allowed
• To comply with applicable laws and regulations
Cookies & Tracking Technology
We use cookies to personalize your experience, support basic site functions, and analyze how visitors use our Site. You can manage cookie preferences through your browser settings; however, disabling cookies may affect performance or checkout functionality.
Sharing Personal Information
We may share information with trusted third parties including:
• Service providers that perform operational functions (payment processors, shipping, analytics)
• Advertising and marketing partners (only where permitted)
• Affiliates within our business structure
• Authorities when legally required to do so
We do not sell or share sensitive personal information without consent.
External Links
Our Site may contain links to third-party websites. We do not control their privacy practices and encourage you to review their policies independently.
Children’s Privacy
Our Site and services are not intended for individuals under the age of 18. We do not knowingly collect data from minors. If a child has submitted information, please contact us so we can remove it.
Data Security & Storage
We use reasonable administrative and technical safeguards to help protect your data, but no system is completely secure. We retain personal information only for as long as needed for legal, business, or support purposes.
Your Rights
Depending on your region, you may have rights regarding your personal information, such as the ability to:
• Request access or copies of your data
• Ask for corrections or deletion
• Object to or limit processing
• Withdraw consent where applicable
• Request data portability
• File a complaint with a regulatory authority
To submit a request, contact us at contact@vesane.com. For security purposes, we may require proof of identity before processing requests.
International Transfers
Your personal information may be processed and stored outside your country of residence in accordance with applicable privacy laws.
Contact Details
Store Name: Vesane
Address: 2 Crouch Hall Road, London N8 8HU, United Kingdom
Email: contact@vesane.com
Phone: +447455923115
Customer Support Hours
Monday – Friday, 9:00 AM to 5:00 PM (GMT)
Response time: We aim to reply within 1–2 business days.